-Actually… everything from the website all the way to the customer service…. -More discount voucher?? Just kidding…as of the moment, NONE…
The pink flowers shown in the picture looked little in the bouquet. But overall like the simplicity of booking and ordering and same day delivery!
I think the website was very straightforward, the prices are relatively better than some others on the market. The quality seems good and the overall aesthetic of the bouquet with the card was also satisfactory. Only the delivery fee can be a little high. And lastly, the delivery update status can be a little bit unclear e.g. on the email it says that the flower has been delivered but on the website the delivery status was not updated accordingly, which made me worried at first. But it is all good overall :).
Flowers are as per in the photos on the site. While there were some misunderstanding on the timing of delivery, it was quickly attended to by the [****] who replied to my email, albeit it being a Sunday. Thank you Flower Chimp for an admirable service recovery! I will get from you again!
This is my second order from the US to Singapore and Flower Chimp has great product, pricing and delivery. I couldn't be happier!