AU
0
Total: $0.00
Ordering System
Would like to have had ore options for a greetings card & other gifts that could be selected with the birthday bouquet choice
Efficiency of logistic
Prompt delivery and reasonable pricing of products. You might want to consider smaller products that can be given, for example, as individual floral gifts within an organisation.
Ordering System
A lot of compliments for the flowers & they are as beautiful as the pic. Not a lot of small purple flowers yet but they might bloom later. Very easy to order & got email about the confirmation of the delivery which was super fast. Thank you.
Others
The item was sent within the time frame and the flower that my friend received are beautiful. It will be better if the time frame for delivery can be within a range of 2-3 hours as compared to current 5 hours.
Quality of products
Preserved flower was great ... My love ones liked it very much
Ordering System
I'm very happy with the ordering process. The quality of product is excellent.
Ordering System
The ease of ordering and prompt delivery. Quality and design are pretty.
Quality of products
On the whole all was great except that a number of the roses were smashed, the purple ones. When I received the bouquet of flowers and cake, I quickly stored the cake in the fridge and then looked at the flowers. I then realised the issue. My friends and the birthday gal were there. Hence I didn't want to make it an issue. We had ordered from FlowerChimp a handful of times, no issues. Only this time. Apart from the damaged purple roses, the flower arrangements, cake and delivery timing was all great.
Efficiency of logistic
We did get the delivery within the stipulated time frame 1-6pm. We received at 545pm! I called their helpline at 515 and Nic was very helpful. He helped to trace our order and its location.
A
Mr. Sunshine Efficiency of logistic
We did get the delivery within the stipulated time frame 1-6pm. We received at 545pm! I called their helpline at 515 and Nic was very helpful. He helped to trace our order and its location.
Quality of products
All went like clock work and flowers exactly as shown on website. Would defo use again. Thank you
Usability of website
The whole process was so smooth for my first time. The fact that it was delivered on time, and in good condition I am already so thankful.
Quality of products
Fantastic service from the website ordering process, customer service, product and the delivery. Thumbs up for the excellent and awesome service..
Ordering System
Very satisfied especially you are able to delivered within the requested time. Great help and thanks!
