I'm very happy with the ordering process. The quality of product is excellent.

Efficiency of delivery after order has been made

I can order the flowers from overseas and same day order is possible too. The customer service staffs via email were patient, awesome and responsive as I made a few changes. My sister who was recently discharged from hospital was pleased and surprised to receive the lovely bouquet as per the website. Thanks to FlowerChimp

My friend loved the flowers, they are beautiful and as per what was shown on the website.For updates on delivery, I checked my email a couple of times for updates between 9am and 6pm (the delivery timeslot) and received the delivery notification around 4.22pm. Perhaps it will be good to have a notification in between to mention that the courier has picked up the flowers or is out for delivery, so that senders can know roughly what time it will be delivered. Thank you! :)

Satisfied with ease of ordering, choice of flowers, pricing and product plus card delivered as ordered. The only thing that could be improved is the delivery time. Website said delivery 1-6pm but I got the email at 7:33pm saying it got delivered. However, this did not cause any upset on my behalf, just letting you know about the timing. (I deducted one score because of this but otherwise it would be a 10.) Overall, am satisfied with same day ordering and delivery. Thank you!