On the whole all was great except that a number of the roses were smashed, the purple ones. When I received the bouquet of flowers and cake, I quickly stored the cake in the fridge and then looked at the flowers. I then realised the issue. My friends and the birthday gal were there. Hence I didn't want to make it an issue. We had ordered from FlowerChimp a handful of times, no issues. Only this time. Apart from the damaged purple roses, the flower arrangements, cake and delivery timing was all great.
I think flowerchimp has one of the best delivery people working for them. I actually made a huge mistake by giving the wrong unit number. But as I am living overseas, I did not even receive a call of clarification. The very brilliant delivery [****] the whole thing himself. He called the recipient of the flowers and got the right unit. This is the kind of service I like. No drama service. Thanks so much!!
Most satisfied:Discount given. Improve upon: the cake is meant for birthday cake. However, there is no birthday stand and candle given. Despite I call the hotline to request. The reason given is this is a standard cake , there won't be candle given.