The colour & scent of the Roses were unique & beautiful. Timely delivery. Moreover, Your delivery staff actually blessed the Recipient that made the day. It was a warm gesture by your entire team. Kudos!
Arrived on time and recipient appreciated the flowers.
However, I thought the ‘correct flowers protocol’ is always to have an odd number of flowers...!?
That is, the 30 roses should have been 29 or 31....what do you think?
Take a pic and send me of the actual order just before delivery
May be good to send a text at the point when flowers have been delivered and received. This gives first time users some assurance.
Wanted to surprise the recipient with the flowers but somehow the recipient was alerted via your SMS before delivery and later that day continue to receive a few more. I think you should review how to minimize or contact the sender. I also realized when ordering online no request for the sender's mobile contact number.