Everything was perfect
The bouquet is very nice. No complains. WhatsApp service was good too. Website was easy to navigate.The disappointing matter for me was that the delivery completely removed the element of surprise the recipient should have felt. The recipient needed to collect the bouquet herself, by going down to the drop off point. The experience was just like receiving another ordinary parcel from taobao, and even then they deliver it up to your offices. Perhaps I’m old school and out of touch, but in my opinion the flowers should have been delivered straight into the recipient’s work place, so that her fellow colleagues can see the whole handing over process, to the delight of intended recipient.